Vestara

Refunds and cancellation

Last updated: September 12, 2026

Refunds

Apple handles all App Store refunds. Request one at reportaproblem.apple.com; Apple decides under its own terms, and Vestara cannot override that decision either way.

Vestara never sees your card or bank details. We receive only the purchase verification Apple provides so the app can unlock what you bought.

Cancel a Plus subscription

On your iPhone, open Settings → Apple Account → Subscriptions, choose Vestara, and follow Apple's cancellation controls.

Canceling stops the next renewal. Plus stays active until the end of the period you already paid for, then the app returns to the free tier. Nothing is deleted: your chart, your settings, and any questions you still have all stay on your phone.

Question packs

Question packs are consumable. Unused questions do not expire. They are stored on your device, so keep the app installed to keep them; deleting the app deletes the count with it, and reinstalling does not bring purchased questions back.

Restore Plus

Reinstalled or switched phones? Sign in with the same Apple Account you bought with. An active Plus subscription is recognized automatically. Question packs are not restored; they exist only on the device that held them. If Plus is not recognized, email support@joinvestara.com.